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Grievance Redressal

We are concerned about you and are committed to extend the best possible services. In case you are not satisfied with our services or resolution, here's how you can get your grievances redressed.

Level 1

Call US

9711-177-858 ( 09:00 AM to 08:00 PM )
9873-080-059 ( 09:00 AM to 08:00 PM )

Email us at :

[email protected]

Write to us

ease UR business
B-30A, 2nd Floor, Vishwas Park,
Uttam Nagar, Delhi, 110059 India

Level 2 Escalation

If you have not received a satisfactory response within 72 hours from the channels as per Level 1, you can escalate your query to SDL :

Email us at :

[email protected]

Level 3 Escalation

If your query has not been resolved to your satisfaction as per Level 2, you can escalate this complaint to ease UR business Team.

Email us at :

[email protected]